Refund Policy

At Pitari by Priya Khetan, we follow a final-sale policy.
1. No Refunds
Orders once placed are not eligible for cancellation-based refunds or other refunds, except where a refund
is required by applicable law.
2. No Returns
We do not accept product returns after delivery. Customers should carefully check product details, size,
colour, quantity and other relevant information before completing an order.
3. No Replacements
We do not provide product replacements or exchanges after delivery, except where we are legally required
to do so.
4. Incorrect or Incomplete Information
If an order cannot be delivered because the customer provided an incorrect or incomplete shipping
address, mobile number or other essential information, the order may not qualify for a refund.
5. Damaged / Incorrect Item Concerns
If you receive an item that appears damaged or materially different from what was ordered, contact
Customer Care promptly with your order details and clear photographs. We will review the matter and
provide any remedy required under applicable law.
6. Contact for Policy Questions
Customer Care: +91 8788 991 9009 | Email: pskhetan@gmail.com